You may place new orders online at Order Forms & Publications. Automated phone lines: At this time, you can check  our on-line web services such as: “Get My Payment” Application and the  Frequently Asked Questions (FAQs) on IRS.gov for information on your Economic Impact Payment (EIP) status. What you should do: You can send us the following forms with digital signatures if they are postmarked from January 1, 2021 through June 30, 2021: For more information, see IRS approves temporary use of e-signatures for certain forms. This applies to payments we received starting March 1, 2020 and through December 31, 2020. Our facilities staff continues to work around the clock to ensure the appropriate precautions are taken for the well-being of our employees. The health and safety of our employees is our top priority. Because of the COVID-19 shutdown, we experienced a backlog in mailing notices. This year… If this applies to you and you have the necessary documentation to support your claim, call the toll-free number on your notice to request penalty relief due to reasonable cause. We appreciate your patience. I realize the IRS didn't officially start processing returns until February 12, 2021. What you should do: If your case is docketed in the Tax Court, call the attorney assigned to your case. How long you may have to wait: We’re processing all responses in the order received. As of Monday, thousands of employees have returned to facilities in seven states, and four more states and Puerto Rico will reopen on June 29. For other issues, visit Let Us Help You to find a phone number for the office that can best answer your question. The IRS said it’s unable to take any orders for forms or publications to be mailed during this time. We’ll temporarily allow digital signatures on certain forms that can’t be filed electronically. The IRS … The Office of Chief Counsel continues to resolve cases prior to trial and to litigate other cases. On behalf of the IRS leadership team, I want to thank you for everything you do. There’s a high volume of tax returns with missing schedules needed to claim or reconcile credits. The IRS announced today that they will begin processing tax returns on Friday, February 12, 2021. Here’s why it starts so late. The IRS has also made significant progress in processing prior year returns. This article was updated on April 14, 2020. Taxpayer Assistance Centers (TACs): You can get limited in-person help at our TACs, by appointment only. What you should do: We’ll apply your payment on the date we received it, not the date we processed it. Last month, the IRS asked 11,000 people to volunteer to return to their offices — with a boost in pay — to perform tasks such as opening mail and processing paper tax returns. We expect to have full staffing in place soon and reduce the wait time. Then, open the action to see how long you may have to wait and what to do next. January 29, 2021. We’ve issued the following memos that cover a variety of issues for the tax professional community: We’ll continue working cases where a statute of limitation is pending. The IRS Is Reopening Offices -- and Playing Catch-Up on Paper Tax Returns After extended closures, the IRS is bringing back staff. Page Last Reviewed or Updated: 17-Feb-2021, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Received a Bill or Notice (updated January 13, 2021), Electronic Federal Tax Payment System (EFTPS), Form 1040, U.S. If you live outside of the United States and receive Social Security Benefits, you may not receive Form SSA-1099 due to the temporary suspension of International mail to some locations. I am the only one who is still waiting for the IRS to process an e-filed return? 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