we will definitely return. The homes were perfect for my family and made us gather the entire vacation! The hotel really makes it a priority to be green which makes it even more special. Trying to determine the best way to celebrate, Deneb recommended we consult with Michael to arrange for a special dinner on the beach. We recommend calling ahead to confirm details. Todos los detallen cuidados! The extent to which the staff ensured protocols were followed, should be an example that I would say my own city can learn from. Excelente lugar. We stayed at three resorts in the area during our stay and the Fairmont Mayakoba was twice as expensive as our stay at the Finest Playa Mujeres Resort and we could not rate the Finest highly enough - it was faultless. Beyond what I gained, I truly appreciate his humility and kindness. What are some of the property amenities at Fairmont Mayakoba? From Genisses's ability to remember our breakfast preferences and accommodate every IRD request to the sheer hospitality they both displayed deserves a standing ovation. The food was great, the atmosphere was luxurious and spacious, and the staff were incredible. He went above and beyond to make our stay memorable. The breakfast buffet was spectacular. I have to say one of our favorite meals was at Saffron, a sister Myakoba property to the Farimont. Taxes and fees that are shown are estimates only. It was also a treat to meet someone who had lived in Georgia, as I had once before in of all places the Riviera Maya. I took what was supposed to be a trip with a few friends, with just myself and my mother due to covid restrictions. Everyone was just great, Eduardo a the pool, Miguel and Oscar at the beach, Jesus in La Laguna, Kenya in the spa and so many others that remembered us, chatted with us, and brought us everything our hearts desired throughout the 8 days of our stay. If you are looking to feel safe, taken care of, and briefly have some peace away, you will certainly find that here. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Top room amenities include a kitchenette, a minibar, and air conditioning. Set on 640 hectares of jungle and tropical mangroves bordering the white sand beaches of the Mexican Caribbean, Mayakoba’s natural beauty is the inspiration for the most exclusive and private resort destination on the coveted Riviera … We have travelled to so many places but have never experienced this kind of hospitality and the food is out if this world!! Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (5.8 miles). We just recently visit Fairmont Heritage Place and we absolutely love it! RLH’s current portfolio includes Rosewood Mayakoba, Fairmont Mayakoba, Banyan Tree Mayakoba, Andaz Mayakoba, Four Seasons Mexico City, Villa Magna, El Camaleón PGA golf course, Rosewood Residences Mayakoba, Fairmont Heritage Place Mayakoba, and One&Only Mandarina Private Homes. The casitas are large with a huge bathroom. We appreciated their genuine civility. Overall, the Fairmont Myakoba and the staff there made our vacation an absolutely wonderful experience from start to finish. We intentionally designed our resort, which borders the second-largest coral reef on Earth, to protect the fragile coastal mangrove ecosystem. Until next time! Yes, valet parking is available to guests. From the moment we stepped into the lobby the service was fantastic. El depto de prevención te toma temperatura diario. We not only learned about the amazing wildlife of the resort but gained a profound appreciation for the work that is being done to preserve it. El lugar es precioso, una experiencia única porque se localiza en medio de la selva, pero lo mejor es la atención que recibes, en recepción Luis, Ricardo, Ali, Ever, Jose... en el servicio de alimentos Javier y Ermino, en general todos nos hicieron sentir como en casa y estamos muy agradecidos. Fairmont Mayakoba: Exquisite place - See 6,211 traveller reviews, 5,339 candid photos, and great deals for Fairmont Mayakoba at Tripadvisor. Excellent service all around! All rooms have private pools and kitchens. If you don't like to walk or bike then request a room close to the pool or beach. we will definitely return. The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Own or manage this property? This was not part of the all-inclusive package but well worth spending the extra cash. - In this incredibly long review, I have to say with all that 2020 was, my time at the Fairmont Mayakoba provided a shining gleam of happiness in uncertain times. Review of Fairmont Mayakoba Reviewed November 17, 2020 via mobile I am a business traveler of 45 years and the personnel of this resort are outstanding. more. Is parking available at Fairmont Heritage Place Mayakoba? Desinfectan zapatos por doquier. Yes, pets are typically allowed, but it's always best to call ahead to confirm. While I was undecided on whether to do that or dine at the neighboring resort restaurant, Michael went out of his way to find us during our stay and implore we set up a private dinner as he was sure he could make it special. Just got back from an amazing 5-day stay at the Fairmont Mayakoba. Camp Mayakoba I had the amazing experience of trying Archery for the first time with Saul as my instructor. Great as allways (even with the pendemoc). An avid bird watcher, I don't see who could have been better to take us around a resort filled with so much nature. The hotel Fairmont Mayakoba, a AAA Five Diamond hotel, has continually received recognition for superlative service, incomparable beauty, and impactful sustainability, surpassing its standards of excellence year after year. Carretera Federal Cancun Km 298, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, It is hard to encapsulate just how much my time at Fairmont Mayakoba meant to me and how the staff went above and beyond in providing a remarkable experience, but I will do my best in this review. Stay at this 5-star luxury resort in Playa del Carmen. Margaret Vargas (Operator) was also especially kind and knowledgable for every request we called in for, regardless of the time of day. Fairmont Heritage Place Mayakoba guests enjoy exclusive amenities, VIP leisure and retail access, and unrivaled personal service. See more questions & answers about this hotel from the Tripadvisor community. The last thing I will say about this fantastic property is that the food was out of this world. It was that joy that made the tour so special that I cannot wait to be back at Mayakoba to partake in another tour again. Tripadvisor Plus Subscription Terms & Conditions, Barcelo Hotels & Resorts in Playa del Carmen, Iberostar Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels with Complimentary Breakfast in Playa del Carmen, Hotels With Entertainment in Playa del Carmen, Romantic Boutique Hotels in Playa del Carmen, Hotels near Rosewood Spa at Rosewood Mayakoba, Hotels near Cooking School el Pueblito Mayakoba, Hotels near Co.Cos Culinary School & Catering, Hotels near Wayak Spa at Viceroy Riviera Maya. We had an incredible time- thank you to the entire staff who catered to our every need for 6 days! We never got bored of these outstanding menu. Well located in the Mayakoba district of Playa del Carmen, Fairmont Heritage Place Mayakoba is set 1.1 mi from Ocean Maya Royale - Adults Only Beach, 8.7 mi from Playa del Carmen Maritime Terminal and 9.9 mi from ADO International Bus Station. We had a great safe escape and are looking forward to going back soon. Featuring a 24-hour front desk, this property also provides guests with an outdoor pool. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. - Book great deals at Fairmont Heritage Place Mayakoba with Expedia.ca - … Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of certification by Rainforest Alliance. Please see our partners for more details. Felicidades. Basically what I'm trying to say is that Fairmont Mayakoba is totally legit. This became a little irritating after a while. Beds feature premium bedding. Does Fairmont Heritage Place Mayakoba offer any business services? The staff speaks multiple languages, including English, Spanish, and French. Are there opportunities to exercise at Fairmont Mayakoba? What a beautiful and amazing place! Conveniently located restaurants include El Puerto, Punta Bonita at Rosewood Mayakoba, and Saffron. Jose not only accommodated our request but ensured our comfort was personalized in remembering even the slightest details of what side our slippers should be placed or how many bottles of shampoo we might need. WiFi and parking are free, and this resort also features 5 outdoor pools. We love and thank you for the most incredible experience in our lives!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Empleados con cubrebocas y máscaras transparentes. Perfect for families and couples. Fairmont Heritage Place Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN). 73 reviews of Fairmont Mayakoba "I was surprised to see a few negative comments on TripAdvisor. It really gives you the sense that you are in a jungle. This is the version of our website addressed to speakers of English in the United States. What food & drink options are available at Fairmont Heritage Place Mayakoba? Read the Fairmont Mayakoba Playa del Carmen, Mexico hotel review on Telegraph Travel. Visited Fairmont Heritage Place Mayakoba for 3 weeks in Jun/2020 in the middle of the Covid pandemic and couldn’t have fealt more safe. Claim your listing for free to respond to reviews, update your profile and much more. Fairmont Staff are well known for their attention to detail and professionalism and this Fairmont was no different. He was spot on with everything. Through his enjoyable personality and professionalism, we were treated to the finest level of service. We will be in touch shortly. Discover genuine guest reviews for Fairmont Heritage Place Mayakoba along with the latest prices and availability – book now. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. From ensuring we had the chance to try every Fairmont signature drink to speedy service and saving us from hungry seagulls on the beach, they are truly one of a kind. Not only did he make me feel comfortable at my skill level (which was none) but his guidance was so helpful and tailored that, having had no prior experience I was able to hit the bullseye more than a few times. See you very very soon! As someone who previously was a part of the Concierge Society of Los Angeles, I was profoundly amazed at her dedication to every. While the entire cart team for the resort went above and beyond to showcase the hospitality, Julio Rodriguez and Sergio Esquivel, were especially kind in their service. The resort, however, is showing signs of ageing and we felt the resort was a little tired looking and certainly lacked the “luxury” feel we were expecting. From the way, the room was arranged to the food, service, and accommodations of both Michael and Adan, I am so grateful. All the security protocols throughout Mayakoba are top notch. Which languages are spoken by the staff at Fairmont Heritage Place Mayakoba? Having also never Kayaked before, he made sure I felt comfortable, providing a seamless and profoundly informative tour through the Mayakoba canals. the Staff was amazing and very friendly. Fairmont Mayakoba does the majority of its business in group sales, and portions of the property have an undeniably business–class feel. We just recently visit Fairmont Heritage Place and we absolutely love it! Miguel Rodriguez is a truly remarkable Kayak Tour Guide. Own or manage this property? Rooms open to patios. Fairmont Residences. Does Fairmont Heritage Place Mayakoba have an airport shuttle? Feel welcome to our elegant and luxurious hotel where we will make your stay an unforgettable experience. - See 6,283 traveler reviews, 5,405 candid photos, and great deals for Fairmont Mayakoba at Tripadvisor. The entire evening experience was wonderful from beginning to end and I know it would not have been possible without their hospitality and craft. This AAA-5 Diamond and Rainforest Alliance verified resort offers the flexibility of room only and Inclusive plans. Es una experiencia 100% recomendable. They need to sort this out. Fairmont Mayakoba is surrounded by gorgeous, natural jungle landscaping and features several canals snaking through the complex, which actually takes its name from the Mayan words "maya" and "coba" that means "city on water". If you find yourself on the beach during the day, you would be lucky to be seated in Eddy Romero or Jose para section. Abraham helped us upgrade to a beach casita with a private plunge pool for our last three nights at the front desk. At Fairmont Heritage Place, Owners have privileged access to an array of indispensable personal services and amenities. Does Fairmont Mayakoba have an airport shuttle? What are some restaurants close to Fairmont Heritage Place Mayakoba? We dined with David at La Laguna on New Years Day and it was perhaps the best possible start to the new year. Valet: In helping us to settle into our room and even during the time we waited during the check-in process, Daniel (Butler) made sure to provide both a smile and a personable conversation. I cannot recommend it highly enough. the Staff was amazing and very friendly. Load More Toll Free room reservations only +1-800-257-7544 (Canada & U.S.) More numbers. This is the version of our website addressed to speakers of English in the United States. Luxury Residences in Fairmont Mayakoba at Mayakoba, the most exclusive resort in the heart of … Which room amenities are available at Fairmont Mayakoba? Which room amenities are available at Fairmont Heritage Place Mayakoba? Please see our partners for more details. The spa, for instance, is Fairmont's second–largest (after its Scottsdale property), and its large size can make it feel corporate and impersonal compared with the smaller, more visionary spas in the region. View deals for Fairmont Heritage Place Mayakoba, including fully refundable rates with free cancellation. Environmental stewardship. Her kindness showed through the phone and helped create a seamless stay. The Prevention Staff in FHP and all the staff throughout Mayakoba are doing a fantastic job keeping everyone safe. We have Oliver to thank for this as well as his kindness and professionalism. Review of Fairmont Heritage Place Mayakoba. Conveniently located restaurants include El Puerto, Punta Bonita at Rosewood Mayakoba, and Piaf Restaurant. Fairmont Residences & Fairmont Heritage Place. Both Eddy and Jose made sure that our request for Pina Coladas came with a side of laughter. Our upgraded casita had two bathrooms and a living area and a private plunge pool on the roof. The infinity pool overlooking the lagoon was our favorite when we weren't on the beach, which they rake every morning so that powdery sand stays gorgeous. Also do not forget your mosquito... We loved everything about this property! Yes, dry cleaning and laundry service are offered to guests. What are some restaurants close to Fairmont Mayakoba? Are there any historical sites close to Fairmont Mayakoba? The staff speaks multiple languages, including English and Spanish. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. See great photos, full ratings, facilities, expert advice and book the best hotel deals. Taxes and fees that are shown are estimates only. Oliver was our Eco-tour boat driver and a wonderful guide for a tour around the Fairmont. All the security protocols throughout Mayakoba are top notch. I would give a special thanks to Cynthia, who worked with me to create a very special dinner and photographer for a surprise proposal... a night my fiancé and I will never forget! Upon arriving at the resort, I felt a sense of ease that had been lost during the course of travel, as anyone who has traveled during this pandemic might feel. You can take a boat (which I highly recommend) where ever you want to go on the property to enjoy the wildlife and the beautiful bird song. All the security protocols throughout Mayakoba are top notch. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Fairmont Residences is a boutique collection of exquisite private residences and penthouses situated amidst the lush greenery, lagoons and fairways of Mayakoba. The staff were generally good but more functional over personable. El Camaleon Mayakoba Golf Course is minutes away. Actually, Cynthia at the concierge was wonderful before we even arrived, booking us dinner reservations, spa appointments, and boat rides. Discover the Mayakoba lifestyle offered at Rosewood Residences, Fairmont Residences and Fairmont Heritage Place. we will definitely return. Fairmont Heritage Place Mayakoba consists of ultra-luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba. ...More Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Fairmont Mayakoba: Fabulous Fairmont - See 6,212 traveller reviews, 5,339 candid photos, and great deals for Fairmont Mayakoba at Tripadvisor. Fantastic hotel with beautiful waterfront beach access. Housekeeping: Jose Luis, who was our housekeeper during the course of our entire stay, went above and beyond in ways I seldom have seen housekeepers do. Fairmont Heritage Place Mayakoba is located in the heart of Mexico's Riviera Maya, inside one of the most prestigious resort developments in the Mexican Caribbean: Mayakoba. Service, facilities, beach all amazing. Fairmont Residences Mayakoba, Playa del Carmen, Mexico. Yes, Fairmont Heritage Place Mayakoba offers an airport shuttle for guests. Yes, Fairmont Mayakoba offers an airport shuttle for guests. A fact you could only learn from those in hospitality that take the time to learn who their guest is beyond a paying patron. The Prevention Staff in FHP and all the staff throughout Mayakoba are doing a fantastic job keeping everyone safe. A true paradise so serene, clean with the most amazing staff, everyone, everywhere were so friendly and treated us so great, remembering our names and preferences! Are any cleaning services offered at Fairmont Mayakoba? Popular attractions Quinta Avenida and Mamitas Beach Club are located nearby. The resort is located in a beautiful natural landscape which differentiates this resort from a lot of others in the Maya Rivera area. Discover. We stayed in a Signature Casita. This trip has been on my bucket list for 3 years, and it was well worth the wait. F&B: Adan Hernandez who was our server at Brisas restaurant became our #1 choice and really only request when dining at Brisas. He made each visit to the restaurant a memorable one, so much so that I even requested him to be my server for my private birthday dinner...which brings me to my next thank you... To Michael (F&B Director), I have to give thanks for turning what is an unusual time to turn 30 into an evening full of memories. We will consider the Fairmont Mayakoba our go-to luxury hotel when traveling to the Yucatán Peninsula. Alcohol en gel disponible en todos lados. From the concierge to the housekeeping staff to the managers. My 30th Birthday dinner, albeit different from how I imagined, is one I will cherish. The travel agency located at the hotel (independent concession) is also available to assist you with your car rental - www.maritur.com 21K likes. Front Desk: From the start of corresponding with Deneb Nava to set up my week-long trip, she showcased a personalized kindness that truly should stand at the pillar of excellence for those in Concierge service. I know I will be spending my next holiday at the Fairmont, but I know if I should wish to visit sooner, this is the only place I would take that chance for during a pandemic and that is because of the dedicated service, people, and memories that I was able to create of my two short weeks in Paradise. Bicycles are readily available for a fun way to tool around the property which is huge. Are pets allowed at Fairmont Heritage Place Mayakoba? Are there opportunities to exercise at Fairmont Heritage Place Mayakoba? He was incredibly kind and personable, to the point we wished we had been able to arrange another property boat tour with him before our departure. It is one of the most beautiful restaurants I have ever been to, sitting on a dock in the lagoon surrounded by gorgeous trees lit up with twinkle lights, and again the food was out of this world. Unsurpassed private 3 and 4 bedroom Playa del Carmen residences that perfectly blend luxury and nature couldn't admit other but the impeccable service granted by Fairmont. The food quality and service are second to none. more. Is parking available at Fairmont Mayakoba? The mangroves throughout the property are pristine. The Fairmont is a lovely resort (perhaps more suitable for families with children than couples on their own) but you don’t get the luxury product for the luxury price tag! Thank you for your interest. There are more places to choose from in the Playa del Carmen area. Exclusivo y seguro. I began planning this trip to celebrate my 30th birthday in October 2020, unsure of whether I would be able to travel or not, coming from LA, I can't think of a better way to have rung in a much anticipated new year than at the Fairmont Mayakoba. Well situated in the Mayakoba district of Playa del Carmen, Fairmont Heritage Place Mayakoba is set 8.7 miles from Playa del Carmen Maritime Terminal, 9.9 miles from ADO International Bus Station and 6.2 miles from Church of Guadalupe. Having called 20 other resorts to inquire about their safety measures before choosing, Fairmont, they did not disappoint. Fairmont Mayakoba is located 40 miles south of Cancun near Playa del Carmen, in Mex ico's fabled Riviera Maya. Beautiful setting. We were lucky to try the Korean BBQ dinner on the beach and were treated to much more than delicious food and amazing drinks (the pineapple margarita was next level) Richard Orosco - Ki Bar Chef and Oscar Puc - ki bar server went above and beyond in providing excellent service and accommodating my shellfish allergy for a cuisine that is often seafood-focused in parts. Beyond his genuine hospitality is a true friendliness that did not cease at any point during our stay, alongside an unwavering dedication to his job. All the security protocols throughout Mayakoba are top notch. These are the details that make a room feel like home even for a stay as short as ours. if you travel with family.. this is the best option! Un lugar increíble con un servicio increíble! Also, we were all-inclusive and despite this we had to sign for everything! Yes, free parking is available to guests. For an all-inclusive resort, it goes above and beyond with their menus and presentation. 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