I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. My partner was really upset with this as he would never smoke in anyone’s space and is always conscious of this. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Nothing exceptional for sure. Do not upgrade to Diamond club . cmrng, General Manager at Royalton Negril Resort and Spa, responded to this review. AMAZING Honeymoon!!!!! Also, lots of the staff asked my partner for a cigarette which made us feel uncomfortable saying no! Zen indoor dining area is like a sauna. We are delighted to view your comments highlighting the hospitality of our attentive hosts, especially those mentioned in your comments who contributed positively to your stay; they will be commended for their exceptional service.It was certainly a pleasure hosting and we look forward to welcoming you and your friend for another memorable vacation experience. The hotel is only 3/4 open or functional, they ain't even finished the JerkHut, you cannot go Jamaica & not have Jerk chicken. Dear Richard Blake W,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.Our team values your feedback as it allows us to identify areas of concerns and implement corrective measures where necessary, your concerns and suggestions have been noted and these issues will be further explored by the relevant Department Managers.Regards,Courtney MillerGeneral Manager. When my partner & I first arrived we was allocated to our room which was nice & modern. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Royalton has the potential to be a very nice hotel. Very little beach to enjoy and walk on. It was a shame there was no sun as maybe we would have spent time here. The nighttime parties are the best and at the pool they do it all over with Trivia. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Our room was clean and the layout amazing! In relation to your comments regarding sub par service from one of our Front Desk Agents, we would like to learn more about this situation, please see your inbox for a private message.Regards,Courtney MillerGeneral Manager, This is the version of our website addressed to speakers of English in the United States. To be totally honest this hotel shouldn't really be open now as a lot of kinks they gotta put right I.e constant power cuts 1 lasted around 30 mins only for the staff member to tell me someone crashed into the power line, only for the Riu Palace to have lights so that was a lie. Room 6014 is a hot mess, overall. Just returned from 5 day stay. Royalton Negril: Wedding Trip - See 4,156 traveler reviews, 4,479 candid photos, and great deals for Royalton Negril at Tripadvisor. Royalton Negril: Wedding - Read 4,052 reviews, view 4,337 photos, and find great deals for Royalton Negril at Tripadvisor Royalton Negril: Wedding - Read 4,048 reviews, view 4,331 photos, and find great deals for Royalton Negril at Tripadvisor There was issues with running out of several items including food on the al a carte menus and branded drinks. This is just to name a few of the excellent people e were surrounded by. We saw a beautiful wedding today on the beach at … The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. We enjoyed our holiday but not because we paid for Diamond Club or had a swim up room. The former Grand Lido Negril was demolished in 2015 -- aside from the trees -- and rebuilt as three separate resorts: the family-friendly Royalton, adults-only Hideaway, and clothing-optional Grand Lido Negril Au Naturel All-Suite Resort.Opened in 2017, the design is modern and fresh, though many past guests have reported maintenance issues -- from power outages to roof leaks. The rooms are nice & airy & had a see view, stayed in Block3. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you thank you thank you, Dear Carla E,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.We are thrilled to hear that you had a wonderful experience at our resort and your comments highlighting the hospitality of our amazing staff members are greatly appreciated - we will ensure Nichola, Sean, Andrene and Kemar receive the recognition they deserve.It was certainly a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager. Food was good, service great.More. When my partner & I first arrived we was allocated to our room which was nice & modern. Loved the jetted tub. Dear FarAway812484,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of our hosts, especially Trincianna who contributed positively to your trip; she will be acknowledged for her outstanding service. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. We had no a/c in our room for 3.5 days until we were finally moved to another room. Wow is all I can say about our Family/friends holiday! The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. We had Kirk and Eugene as our Butlers and they were friendly, however we hardly saw them. Dear Littlesunshine14,Thank you for choosing Royalton Negril a second time for your recent vacation and taking the time to share your experience with us. Vacation/ wedding guest : Royalton Negril - See 4,144 traveller reviews, 4,465 photos, and cheap deals for Royalton Negril at Tripadvisor. You don’t actually need to book and Eugene booked us in at 7pm when we requested 8pm if he was going to book. Kemar was helpful with out room. The TV is good you can order room service on it & reception ring you to confirm order. The front desk was nice polite & kinda quick on the check-in. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Royalton Wedding: Royalton Negril - See 4,141 traveller reviews, 4,464 photos, and cheap deals for Royalton Negril at Tripadvisor. The drinks...I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Premium liquor ? Overall, we had a decent time. This isn’t a problem as you just get given a buzzer if it’s too busy and you can head to the bar for a drink! We stayed at the Royalton from 24/10/19 a 04/11/19 and the holiday certainly improved towards the end. We are already making plans for our next trip to this exact resort. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Thank You Royalton. Starts approx. When my partner & I first arrived we was allocated to our room which was nice & modern. Royalton Negril: family wedding! The rooms are nice & airy & had a see view, stayed in Block3. Overall okay trip but will not go back. With a few improvements this would be a really good hotel in a lovely location. Nothing really outstanding to make us want to go back. The rooms are nice & airy & had a see view, stayed in Block3. We saw other Butlers getting their guests lunch and drinks for around the pool, some were even getting their towels for them but we never had this! The timeshare what they try to sell is a actually joke, don't even waste your time with it, it took 90mins outta my holiday.Upon check out reception rang asked what time you would like bell man to come, I said 1120 pls. Answered: Hi, we have just booked our wedding at The Royalton for May 2022. There were some hiccups but I think they will be corrected as the resort continues to thrive. Please accept our sincerest apology for any inconsistent service you had received, your concerns were shared with the Watersports Manager and Food and Beverage Manager who will implement the necessary actions for improvement and to avoid any recurrence.We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last.Regards,Royalton NegrilManagement Team. Royalton Negril: Wedding - Read 4,048 reviews, view 4,331 traveller photos, and find great deals for Royalton Negril at Tripadvisor. Amazing Holiday And Wedding: Royalton Negril - See 4,052 traveller reviews, 4,337 photos, and cheap deals for Royalton Negril at Tripadvisor. It didn’t connect to a larger pool so you couldn’t exactly go for a swim without swimming past peoples rooms! Tbh the hotel shouldn't be open or just give discount because my stay here wasnt good. The main bar with Phillip, Simone, Ruel, Lerenzo, and Christina was an absolute delight. Depending on where your room is located you may have to walk some distance from your room to get food. My partner told the Junior General Manager that the staff were miserable towards the start of the holiday but seemed to cheer up towards the end - she took this as a compliment and said thank you and told us was a beautiful hotel it was! The rooms are nice & airy & had a see view, stayed in Block3. They was constantly ask you what you want only to be told they have run out or we have just finished...I had to ask 100 times for Mango which seems like the hotel only save for DiamondClub Members, what I find strange because you can get Mangos all over the island lol. Staff is still learning, Entertainment needs to improve. Stay here!!! Kirk came and saw us every now and again and helped us with our luggage at the end of the holiday but overall for what we paid, it wasn’t worth it. I want to say thank to all the staff at the Royalton we haven’t gone home yet but our holiday has been THE BEST and everyday just gets better!The entertainers are wicked Brandon did a personal Singing lesson for my girl and her best friend and they loved it!I want to personally mention Simone (buffet staff) Andrew (Cabana diamond club) Chantelle and Meggon (diamond club staff) Cortney (diamond club beach cleaner) Kevon (Martini Bar) Franklin (Sports bar) Sabrina (trainee house Keeper/cabana) shakeria (Cabana organiser) Andrea (House keeper for 2115) Brandon & Shane (entrainment staff)Thank you Royalton for making our holiday fantastic!! Royalton Negril: GORGEOUS wedding venue!! Top TipTake a brolly with you! Royalton Negril - was the worst experience we’ve ever had. The front desk was nice polite & kinda quick on the check-in. If you are considering upgrading to diamond club,you will not be entitled to dine or use areas in the Hideaway section of the hotel! The front desk was nice polite & kinda quick on the check-in. The front desk was nice polite & kinda quick on the check-in. Royalton. Sean at the sports bar was great as well. This food was lovely but again so was the food from the huts by the main pool. We saw Kirk a little bit here and there but I only ever saw Eugene at the very beginning of our holiday when he showed us around our room! He didn’t book us into all the restaurants either so we spoke with Kirk and cancelled all of them and went when we were ready! Room was nice, a bit far from main building. This is our second visit to this hotel and it’s amazing I just love the staff and they are so welcoming helpful and polite! He was standing next to one at the beach but she said he couldn’t smoke at that smoking bin! more. We can’t wait to return to another Royalton property! Combine Jamaica’s unique culture with the seclusion of an adults-only resort to formulate a picturesque wedding ceremony on the doorstep of the ocean. The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. What resort runs out of napkins at the buffet? Dear Negril17,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your kind comments highlighting the hospitality of our amazing staff members, Philip, Simone, Ruel, Lorenzo and Christina - we will ensure they receive the recognition she deserves.Please accept our sincerest apology for the inconveniences you experienced during your stay with us, we would like to take this opportunity to let you know that we have shared your concerns with the relevant Department Managers and they are working diligently to rectify this issue.It is hoped, you will grant us another opportunity to serve you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. Tev, Shane and Zatar never stopped dancing. It was really disappointing. Hideaway At Royalton Negril: Wedding - Read 1,919 reviews, view 1,739 traveller photos, and find great deals for Hideaway At Royalton Negril at Tripadvisor. I walked away fro, the tour info. Will be one of the top resorts once construction is finished. The Italian restaurant wasn't worth the time or the 45min wait. Hideaway guests have use of every area of the whole of the resort. Average food. Dear Tammie J M,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.We are thrilled to read your comments highlighting our beautiful swim out suites, it was certainly a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager, Absolute blast!! It saddens us that you were less than pleased with the other specialty restaurants, your concerns were noted and shared with the relevant manager for further review.It is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. All I wanted was to get to my room and relax. Know that it is very hot in June. 9pm-10pm. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When my partner & I first arrived we was allocated to our room which was nice & modern. We had never had Butler service before so asked what we could use him for - he said it was probably not what we thought and he could arrange for us to have some laundry done and book some tables for us in the A La Carte restaurants. I had a swim up ocean view room that was beautiful! Review tags are currently only available for English language reviews. The rooms are nice & airy & had a see view, stayed in Block3. You could pour your own drinks here and brands such as Tanqueray gin and Smirnoff vodka was provided which is really good. The front desk was nice polite & kinda quick on the check-in.The rooms are nice & airy & had a see view, stayed in Block3. We’ve been visiting many different resorts in many different countries. This is the version of our website addressed to speakers of English in the United States. At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! 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